Privacy Policy
Data Controller: Strumenti del Tempo — Timeless Luxury Boutique Srl — VAT IT14122910962 — REA MI 2763175 — Gallarate (VA), Italy
Email: contact form
1. Data Collected
We collect the following personal data when you use our services:
- Identification data: name, surname, email address, phone number
- Watch-related data: brand, model, serial number, photos
- Navigation data: IP address, browser type, pages visited (anonymised)
- Payment data: processed by secure third-party processors (Stripe, PayPal), never stored on our servers
2. Purpose of Processing
- Execution of the requested service (quotes, repairs, shipping)
- Communications regarding intervention status
- Mandatory fiscal and accounting obligations
- Service improvement and anonymous aggregate analysis
- Commercial communications (only with explicit consent)
3. Legal Basis
Processing is based on: performance of a contract (Art. 6.1.b GDPR), compliance with legal obligations (Art. 6.1.c), legitimate interest (Art. 6.1.f), and data subject consent (Art. 6.1.a) for commercial communications.
4. Data Retention
- Contractual data: 10 years (fiscal obligations)
- Navigation data: 12 months
- Marketing data: until consent is withdrawn
- Watch photos: 24 months from delivery (for warranty and disputes)
5. Your Rights
Under GDPR Articles 15-22, you have the right to: access, rectification, erasure, restriction of processing, data portability, objection. To exercise your rights: contact form
6. Security
Your data is protected with SSL/TLS encryption, encrypted backups, restricted access to authorised personnel, and servers in GDPR-compliant European data centres.
7. Cookies
For detailed information on cookie usage, see our Cookie Policy.
Last updated: 23 July 2026